Last Updated: 16 October 2026
Welcome to DPVIA (“we,” “our,” or “us”). We value your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how DPVIA collects, uses, stores, and protects your information when you visit our website, purchase our digital products, contact us, or use our services.
By using our website, you acknowledge this Privacy Policy. Where consent is legally required, we will obtain it as applicable.
Website: https://dpvia.com
Contact Email: hello.dpvia@gmail.com
Depending on how you use our website, we may collect the following information:
When you place an order, create an account, or contact us, we may collect:
Name
Email address
Phone number, if provided
Billing details and billing address, where required
Order details, transaction references, and purchase history
Information you provide when contacting customer support
Payments may be processed through third-party payment service providers.
We may receive payment status, transaction references, and limited payment-related information needed to manage your order. Your complete card details, UPI PIN, banking passwords, and other confidential payment credentials should be entered only through the relevant payment provider’s secure interface.
We do not intentionally collect or store your banking passwords or UPI PIN.
When you visit our website, certain information may be collected automatically, depending on the technologies enabled on the website:
IP address
Browser type and device information
Pages visited and referring websites
Approximate usage and interaction information
Cookies and similar tracking technologies
If you contact us by email or another available channel, we may retain your messages and the information necessary to respond to your enquiry and resolve the issue.
We may use your information to:
Process orders and confirm payments
Deliver purchased digital products and download instructions
Provide customer support and resolve delivery or access issues
Send order confirmations, receipts, and essential service communications
Maintain and improve our website, products, and customer experience
Detect fraud, prevent misuse, and protect website security
Maintain business records and meet applicable legal and tax obligations
Send promotional communications where permitted and, when required, with your consent
We do not intend to use your information for purposes incompatible with those explained in this policy without an appropriate legal basis or consent where required.
DPVIA sells digital products that may be delivered electronically, including through download links, email, or third-party file-hosting services.
To fulfil your purchase, we may use your email address and order information to provide access instructions and help resolve delivery issues.
If a product is hosted on an external platform, such as a cloud storage service, your use of that platform may also be subject to its own privacy policy and terms.
Please do not share private download links or access credentials publicly.
Our website may use cookies and similar technologies to:
Support essential website functionality
Maintain shopping cart and checkout sessions
Remember relevant preferences
Understand website performance and usage
Measure advertising effectiveness, where enabled
Some cookies may be provided by third-party services integrated into our website.
Where required by applicable law, we will seek consent before using non-essential cookies or tracking technologies. You can also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
To operate our business, we may use third-party service providers, such as:
WooCommerce for online store functionality
Payment gateways for processing payments
Website hosting and security providers
Email services for order communications and customer support
Cloud storage services for digital product delivery
Analytics and advertising platforms, if enabled
These providers may process relevant information to deliver their services, subject to their applicable terms, privacy policies, and legal obligations.
We do not control the privacy practices of independent third-party services. Please review their policies when using their services.
If we enable services such as Meta Pixel or other analytics and advertising tools, certain website interactions may be shared with those providers for measurement, attribution, audience creation, or advertising optimisation.
Depending on the service and configuration, this information may include page visits, device or browser information, and purchase-related events.
We will configure these tools and obtain consent where required by applicable law. You can manage available advertising preferences through the relevant platform settings.
We do not sell your personal information to third parties.
We may share relevant information in limited circumstances:
Service providers: To process payments, fulfil orders, host files, or provide customer support.
Legal obligations: When disclosure is required by law, a court, or a competent authority.
Security and fraud prevention: To investigate suspected fraud, misuse, or threats to our website and customers.
Business changes: If a merger, restructuring, or transfer of business assets occurs, subject to applicable legal requirements.
We aim to share only the information reasonably necessary for the relevant purpose.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
We retain information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, legal compliance, dispute resolution, and security.
Retention periods may vary according to the type of information and applicable legal requirements.
Subject to applicable law, you may have the right to:
Request access to personal information we hold about you
Request correction or updating of inaccurate information
Request deletion of personal information where legally permissible
Withdraw consent where processing relies on consent
Raise a grievance or privacy-related complaint
Exercise any other rights available under applicable law
Some information may need to be retained to meet legal obligations, maintain required business records, resolve disputes, or protect against fraud.
To exercise an applicable right, contact us at hello.dpvia@gmail.com. We may need to verify your identity before acting on your request.
Our website and products are not specifically directed at children under 18. We do not knowingly seek to collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us without the necessary authorisation, please contact us so that we can review the matter and take appropriate action.
Our website may contain links to third-party websites or servic